Manual, Error-Prone Ordering Process
Emailing STL files and faxing prescriptions introduced specification errors, lost files, and miscommunication — resulting in a 20% remake rate costing $36K per year.
Connecting practices directly to manufacturing labs with digital ordering, real-time status tracking, and fit calculation engines — cutting delivery time from 3-4 weeks to 10-14 days and reducing remake rates from 20% to 3%.
Build Your Lab Integration PlatformA manufacturing lab integration platform that digitizes the entire appliance ordering workflow — from STL file attachment and fit calculations to real-time production tracking and delivery scheduling.
The platform eliminates manual order processes, reduces specification errors, and provides full visibility into manufacturing status from order to delivery.
After diagnosis and treatment planning, ordering oral appliances was a manual nightmare — emailing STL files, faxing prescriptions, calling labs for status updates, and guessing when the appliance would arrive. Miscommunication led to 20% remake rates and 3-4 week average delivery times.
A multi-provider practice ordering 30+ appliances per month had zero visibility into manufacturing status. Doctors would ask "Where's the appliance?" and the answer was always "Let me call the lab." Remakes alone cost $36K per year.
The goal was to build an end-to-end digital ordering system with fit calculations, automated prescriptions, real-time tracking, and lab performance analytics — all within the existing clinical platform.
Emailing STL files and faxing prescriptions introduced specification errors, lost files, and miscommunication — resulting in a 20% remake rate costing $36K per year.
Practices had no way to track appliance status without calling the lab, leading to wasted staff time and inability to schedule fitting appointments proactively.
Without fit calculation engines or specification validation, appliance orders frequently contained errors that weren't caught until the appliance arrived and didn't fit.
Communication with labs happened via phone, email, and fax — none of it tracked, none of it linked to the patient record, and none of it visible to the rest of the care team.
We built a fully digital lab integration that connects practices to manufacturing labs with automated ordering, fit calculations, real-time tracking, and performance analytics — all within the clinical workflow.
Precise appliance specifications generated from scan data and jaw positioning analysis, eliminating manual measurement errors.
Every appliance tracked from order to delivery with live status updates visible on the patient case dashboard.
Digital prescriptions auto-generated from case data, reducing order submission time from 2 days to 5 minutes.
Track turnaround time, remake rates, and quality scores across labs to make data-driven manufacturing partner decisions.
Replacing messy, inaccurate physical impressions with a built-in 3D STL viewer and digital scan workflow.
A browser-native 3D scan viewer integrated directly into the clinical workflow.