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Clearing a 12,000-Invoice Monthly Backlog with an Autonomous Reconciliation Agent

Freight invoice mismatches were tying up the finance team and quietly leaking margin. We deployed an AI agent that matches, disputes, and reconciles carrier invoices end-to-end — cutting exception handling time by 80% and recovering $1.4M in overbilling in year one.

Build Your Reconciliation Agent

About the Project

A national 3PL provider processed 12,000+ carrier invoices a month, its accounts-payable team buried in rate mismatches, duplicate charges, and disputed accessorials. Our Bonami X AI Invoice Exception & Reconciliation Agent connects ERP and TMS to three-way match, resolve exceptions, file disputes, and close the books.

Industry

Logistics & Supply Chain

Freight payables run against hundreds of contracted carrier rate agreements.

  • Freight Invoicing
  • Carrier Rate Agreements
  • Accounts Payable
Business Type

National 3PL Provider

A high-volume AP team processing more than 12,000 carrier invoices a month.

  • Third-Party Logistics
  • High Invoice Volume
  • Multi-Carrier Network
Core Offering

AI Invoice Exception & Reconciliation Agent (Bonami X AI)

Three-way match, autonomous exception resolution, dispute filing, and close-ready reconciliation.

  • Three-Way Match
  • Exception Resolution
  • Dispute Automation
  • GL Coding
Integrations

ERP + TMS, audit-ready

The agent reads rates, shipment records, and invoices from the systems already in place.

  • ERP Connection
  • TMS Connection
  • Full Audit Trail
Measured Impact

$1.4M recovered in year one

Exception rate fell from 22% to 6% and the AP cycle from 40+ days to 12.

  • 80% Less Handling
  • 6% Exception Rate
  • 12-Day AP Cycle
Build your idea

Talk to our experts

Scope your own invoice reconciliation agent with our AI finance team.

  • Free Consultation

The Challenge

Exceptions were draining margin and staff time.

22%
Of the 12,000+ carrier invoices arriving each month, roughly 22% were flagged as exceptions. Every one required a manual three-way match against the contracted rate, the shipment record, and the invoice itself — slow, repetitive work that scaled directly with volume.
40 days
Overbilling and duplicate charges routinely slipped through, and there was no consolidated view of open disputes or where margin was being lost. The AP cycle had stretched past 40 days, straining carrier relationships and complicating the monthly close.
Audit-Ready
The provider needed to process exceptions at machine speed while keeping every decision explainable and auditable for finance leadership.

From a 40-day AP cycle
to 12 days with an
autonomous reconciliation agent

Recover Your Margin Leakage

Our Solution

  • Automated Three-Way Match

    Automated Three-Way Match

    Automated Three-Way Match

    • Matches each invoice against the contracted rate agreement and the shipment record
    • Auto-approves clean matches within seconds and passes them straight to payment
    • Applies fuel surcharge and accessorial logic without manual lookup
  • Exception Classification & Routing

    Exception Classification & Routing

    Exception Classification & Routing

    • Categorizes every mismatch — rate, accessorial, duplicate, weight, or dimensional
    • Resolves routine exception types autonomously against contract terms
    • Routes only genuinely ambiguous cases to the AP team with the evidence attached
  • Autonomous Dispute Handling

    Autonomous Dispute Handling

    Autonomous Dispute Handling

    • Drafts and files dispute correspondence with carriers directly from matched evidence
    • Tracks each dispute to resolution and follows up automatically on stale cases
    • Reconciles credits and adjustments back against the original invoice
  • Continuous Reconciliation & Reporting

    Continuous Reconciliation & Reporting

    Continuous Reconciliation & Reporting

    • Applies GL coding and produces close-ready reconciliation continuously, not month-end
    • Surfaces a real-time margin-leakage dashboard by carrier, lane, and charge type
    • Keeps a full audit trail of every match, exception, and dispute decision
  • Carrier Contract & Rate Sync

    Carrier Contract & Rate Sync

    Carrier Contract & Rate Sync

    • Keeps rate tables current as contracts and amendments are signed
    • Applies annual rate increases from their effective date, not on discovery
    • Flags invoices billed against expired or superseded terms

Key Challenges We Solved

Hover a row to see what changed.

Why They Chose Us

We built an agent that plugs directly into the provider's existing ERP and TMS, resolves routine exceptions autonomously, and keeps every decision explainable and auditable for finance leadership.

The Results

Every number below was measured in production after launch — not projected in a pitch deck.

80%

Less Exception Handling Time — Freed the AP team for higher-value work

6%

Invoice Exception Rate — Down from 22%

$1.4M

Overbilling Recovered — Within the first year

12 days

Accounts-Payable Cycle — Down from 40+ days

Global presence

Three offices. One team.

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