Patients Lost Between Clinical Steps
With 16 discrete steps across multiple providers and labs, patients routinely fell through the cracks — sleep tests went unfollowed, appliances were ordered but titration visits never scheduled.
A unified OAT lifecycle platform tracking all 16 clinical steps — from patient screening to annual re-evaluation — improving treatment completion rates from 40% to 88% and reducing average case duration from 6 months to 8 weeks.
Build Your OAT Lifecycle PlatformA comprehensive case workflow platform purpose-built for Oral Appliance Therapy, managing the complete patient journey across 16 discrete clinical steps — from initial screening and sleep testing through appliance fabrication, titration, efficacy verification, and long-term compliance monitoring.
The platform replaces the 4–5 disconnected systems practices typically use, ensuring zero patients fall through the cracks between steps and every case progresses automatically through the clinical workflow.
Oral Appliance Therapy for sleep apnea involves 15–20 discrete clinical steps across multiple providers, labs, and insurance touchpoints. No generic dental software handles this niche workflow, and practices cobble together spreadsheets, fax machines, and 4–5 different software systems to manage it.
A doctor in Michigan had been treating sleep apnea for 10 years using this patchwork approach. Patients routinely fell through the cracks — a sleep test would come back but nobody would follow up, or an appliance would be ordered but the titration visits were never scheduled. Treatment completion was only 40%.
The goal was to build a purpose-built OAT workflow engine that tracked every case through all 16 steps, automated task progression, and ensured zero patients were lost between clinical milestones.
With 16 discrete steps across multiple providers and labs, patients routinely fell through the cracks — sleep tests went unfollowed, appliances were ordered but titration visits never scheduled.
Practices used separate tools for scheduling, imaging, billing, lab orders, and patient communication — none of which talked to each other or understood the OAT workflow.
Only 40% of patients completed the full OAT workflow, with most dropping off between sleep test results and appliance delivery due to manual follow-up failures.
Practice owners had no way to see how many cases were at each stage, identify bottlenecks, or forecast revenue from cases in progress.
We built a purpose-designed OAT workflow engine that manages the complete patient journey — from screening to long-term compliance — with automated case progression, task assignment, and zero-drop-off tracking.
Every OAT step — from screening questionnaires to annual re-evaluation — tracked and managed in one unified system.
Cases advance automatically through each step with task assignments, deadline tracking, and escalation alerts for stalled cases.
Real-time view of all cases by stage, with bottleneck identification, revenue forecasting, and treatment completion analytics.
Automated follow-up triggers ensure no patient falls through the cracks between any of the 16 clinical steps.
