Every Claim Takes Too Long to Settle
A claim that should take minutes sits in a queue for days. Eligibility checks, code validation, policy cross-referencing — all manual. At thousands of claims a week, that backlog costs money and erodes trust.
Automate adjudication, catch fraud before payment, and cut cost per claim — so your team handles complex cases, not paperwork.
Book a Claims AI Demo
These problems are accepted as normal. They should not be. Each one compounds daily — in overhead, fraud losses, provider frustration, and eroded trust.
A claim that should take minutes sits in a queue for days. Eligibility checks, code validation, policy cross-referencing — all manual. At thousands of claims a week, that backlog costs money and erodes trust.
Duplicate claims and upcoding have been joined by billing rings, AI-generated documents, and synthetic identities. Rule-based systems catch only what they were programmed for — and miss the rest.
Legitimate denials happen. But preventable ones — wrong codes, missing documents, eligibility errors — drive rework, appeals, and provider frustration. Most organisations have too many and no clear way to reduce them.
Skilled analysts are keying data, cross-checking policies, chasing missing information, and routing simple claims that need no human judgment. That is an expensive way to use experienced people.
By the time a fraud pattern surfaces in a post-payment audit, the money is gone. Most organisations detect fraud after the fact, recover a fraction, and repeat the same cycle.
From intake to settlement, AI reduces manual work, improves accuracy, catches fraud, and surfaces the information your team needs at every stage.
Real-time visibility across the full claims operation — not a report you request, but a live view your entire team can act on the moment something needs attention.
Every claim in the system, at every stage, in real time. Volume by status, by claim type, by provider, by region. No more asking the team for a status update — it is all visible the moment you need it. Straight-through processing rate and average settlement time tracked live.
A visual view of fraud risk across your claims portfolio — by provider, by geography, by procedure type, by claim source. Where are the concentrations of suspicious activity? Which providers have moved up the risk ranking this month? Alerts surface before payment, not after.
Estimated amount saved through fraud prevention and automated coding checks. Recovery amounts from post-payment audits. Denial rate by reason, first-pass approval rate, and prior auth turnaround time — all trended over time so leadership can see the cumulative financial impact.
Each result traces to a specific operational problem — settlement cycles too long, fraud caught too late, denial rates too high. Click through to see what changed.
Book a Claims AI DemoEvery standard below is scoped during implementation and built directly into the platform — across the data privacy, transaction, coding, regulatory, and security frameworks that govern claims processing in India and globally.
Foundational data privacy and security frameworks applied to every data store, transmission, and access control in the platform.
National Health Claims Exchange standards and government scheme integrations for Indian health insurance operations.
Diagnosis and procedure coding standards the platform validates against at intake, coding review, and pre-adjudication.
Standards governing how eligibility, claims, remittance, and authorization data move between providers, clearinghouses, and payers.
Security certifications and audit trail requirements for handling protected health information and claims data at scale.
The platform handles both claim types with the workflow variations, turnaround SLAs, and document requirements each demands.
Manual review, rule-based fraud tools, and 20-day settlement cycles cost you every day — in overhead, fraud losses, and provider frustration. Our Claims Processing AI is the upgrade that pays for itself.
Book a Claims AI Demo
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The model scores claims on a combination of specific risk signals — historical fraud cases, billing patterns, coding standards, and provider benchmarks — not just whether a claim looks unusual. Every flagged claim includes a transparent explanation of what triggered the alert, so your team decides with context, not guesswork.
Supports ICD-10, CPT, SNOMED, and LOINC, aligned with NHCX standards. Integrates with ABHA and Ayushman Bharat claim flows for both cashless and reimbursement types.
Yes. The provider module validates claims before submission — coding accuracy, completeness, policy eligibility — so hospitals fix issues before the claim reaches the insurer, reducing denials and rework.
Most insurers and TPAs go live within 6–10 weeks. Our team handles integration with your claims system and policy database. Fraud models are calibrated on your historical data so they are tuned to your portfolio from day one.
They route to your team with a full case summary — claim details, policy clauses, AI recommendation, and why automation was not appropriate. Your team decides with full context. The AI never forces a decision where human judgment is needed.
Yes. Every decision — automated or human-assisted — is fully logged with the data, rules applied, and outcome. IRDAI requirements for claims documentation and grievance redressal are supported, with the audit trail available at any time.