Cutting Prior Authorization Turnaround from 6 Days to Under 24 Hours
Manual prior authorizations were delaying patient care and consuming staff hours. We deployed an AI agent that submits, tracks, and resolves authorizations autonomously — reclaiming 30+ staff hours a week and cutting first-pass denials by two-thirds.
Automate Your Prior AuthorizationsAbout the Project
A nine-location medical group routed prior authorizations for imaging, specialty medications, and procedures through dozens of payer portals. Our Bonami X AI Prior Authorization Agent runs inside their EHR — reading orders and notes, assembling payer-specific packets, and tracking to resolution in under 24 hours.
Healthcare / Multi-Specialty Medical Group
Imaging, specialty medications, and outpatient procedures across many payer mixes.
Provider Group — 9 Locations
One authorization team serving nine sites and dozens of payer portals.
AI Prior Authorization Agent (Bonami X AI)
Reads the order, assembles the payer packet, submits it, and tracks it to resolution.
EHR-embedded, HIPAA-compliant
Coordinators work in the EHR they already use, with full audit logging of every action.
Under 24-Hour Turnaround in Three Months
Down from six business days, with first-pass denials cut from 18% to 5%.
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Scope your own prior authorization agent with our healthcare AI team.
The Challenge
Manual authorizations delayed care and burned staff hours.
From a 6-day wait
to under 24 hours with
an autonomous auth agent
Talk to Our Team
Why They Chose Us
We built an agent that lives inside the group's existing EHR, keeps PHI secured with full audit logging, and lets staff set the approval thresholds that matter for high-stakes or ambiguous cases.
HIPAA-Compliant by Design
PHI stays within the group's secured environment, with full audit logging of every action the agent takes on a patient record.
Embedded in the Existing EHR
Coordinators work from the same system they already use — no separate app, no new login, no retraining curve.
Human-in-the-Loop Control
Approval thresholds and escalation rules are configurable, so staff retain oversight of high-stakes or ambiguous authorizations.
Payer Rules Kept Current
Bonami maintains and updates the payer rule library, so the group never has to chase policy changes across dozens of carriers.
The Results
Every number below was measured in production after launch — not projected in a pitch deck.
<24 hrs
Authorization Turnaround — Down from 6 business days
5%
First-Pass Denial Rate — Down from 18%
30+ hrs
Staff Time Reclaimed Weekly — Redirected to patient care
$210K
Annual Revenue Protected — From prevented delays & denials
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