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Managing 25 Locations from One Dashboard: A DSO's Digital Transformation

Consolidating 25 practice locations across 8 states onto a single unified platform — replacing fragmented systems with standardized workflows, real-time cross-location analytics, and 2-week onboarding for new acquisitions.

Build Your DSO Management Platform

About the Project

A multi-tenant DSO management platform with practice hierarchy, role-based access, cross-location analytics, standardized clinical workflows, and centralized patient records. It replaces fragmented per-location systems with one infrastructure that scales with acquisitions and reports in real time.

Industry

Healthcare & Dental Sleep Medicine

Sleep dentistry practices acquired and operated across 8 states.

  • Dental Sleep Medicine
  • Multi-Location Care
  • Acquisition Growth
Business Type

Dental Support Organizations managing multiple practice locations

A DSO running 25 locations on 25 different systems with no shared reporting.

  • DSO Operations
  • 25 Locations
  • 8 States
Core Offering

Multi-tenant DSO platform with cross-location analytics and management

One dashboard for every location, built on a DSO to practice to location hierarchy.

  • Three-Tier Hierarchy
  • JWT Multi-Tenancy
  • Role-Based Access
  • Unified CRM
Cross-Location Visibility

Production and collections side by side

Real-time benchmarking replaced monthly spreadsheet reporting that took two weeks.

  • Location P&L
  • Provider Metrics
  • Financial Benchmarks
  • Live Dashboards
Results

2-Week Onboarding for New Acquisitions

Down from 3-4 months, with all 25 locations unified and workflows standardised.

  • 25 Locations Unified
  • Real-Time Reporting
  • 100% Standardised
Build your idea

Talk to our experts

Scope your own multi-tenant DSO management platform with our healthcare team.

  • Free Consultation

The Problem: 25 Locations, 25 Systems

Fragmented per-location systems left leadership with no visibility.

8 states
A rapidly growing dental support organization acquired sleep dentistry practices across 8 states. Each location used different systems — some paper, some generic dental software, none sleep-specific. Leadership had zero standardized reporting.
Gut Feeling
The CEO was making acquisition decisions based on gut feeling because she couldn't compare performance across locations. One practice claimed high production but had terrible collections. Compiling monthly reports took weeks.
2 Weeks
The goal was to build a unified multi-tenant platform with practice hierarchy, role-based access, standardized workflows, and real-time cross-location analytics — while onboarding new acquisitions in weeks instead of months.

From 25 disconnected systems
to one unified dashboard
with real-time cross-location analytics

Unify Your DSO Operations

Our Solution

  • Practice Hierarchy & Multi-Tenant Architecture

    Practice Hierarchy & Multi-Tenant Architecture

    Practice Hierarchy & Multi-Tenant Architecture

    • Three-tier hierarchy: DSO → Practice → Sub-Practice/Location
    • Multi-tenant security with JWT authentication and data isolation
    • New location onboarding reduced from 3-4 months to 2 weeks
  • Role-Based Access & Staff Management

    Role-Based Access & Staff Management

    Role-Based Access & Staff Management

    • DSO Admin sees all locations; Doctors own; Staff assigned
    • Staff management with multi-location assignments & scheduling
    • Operation room management configured per location
  • Cross-Location Analytics & Reporting

    Cross-Location Analytics & Reporting

    Cross-Location Analytics & Reporting

    • DSO-level analytics dashboard with real-time performance metrics
    • Cross-location financial reporting and benchmarking
    • Location-level P&L and provider performance metrics
  • Standardized Workflows & Unified CRM

    Standardized Workflows & Unified CRM

    Standardized Workflows & Unified CRM

    • Standardized clinical workflows deployed across all locations
    • Centralized patient records across locations for seamless transfers
    • Unified CRM pipeline across all locations with consolidated leads
  • Rollout & Location Onboarding

    Rollout & Location Onboarding

    Rollout & Location Onboarding

    • New locations launch from a standard configuration template
    • Location staff trained by internal champions, not vendor-only sessions
    • Acquired practices migrate records without pausing operations

Challenges: Fragmented Systems and No Standardization

Hover a row to see what changed.

Why This Platform Transforms DSO Operations

We built a multi-tenant DSO management platform that unifies all locations under one system — with practice hierarchy, role-based access, cross-location analytics, and standardized workflows that scale with every acquisition.

The Impact: From Fragmented Operations to Unified DSO Management

Every number below was measured in production after launch — not projected in a pitch deck.

25

Locations Unified — On One Platform

Real-Time

Monthly Reporting — Down from 2 Weeks Manual

2 Weeks

New Location Onboard — Down from 3-4 Months

100%

Workflow Standardized — Across All Locations

Global presence

Three offices. One team.

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