The agent pulls the eligible cohort, runs outreach, handles replies, and books the visit.
Scope a Care Gap AgentThe agent finds patients due for screening or monitoring, then runs outreach, replies, and booking end to end.
Cancer screening, diabetes monitoring, chronic-disease visits, and immunisation catch-up.
Given the objective, the agent runs the whole sequence instead of answering one question and handing off.
Pulls eligible patients from the EHR, personalises the message, reads the reply, and books the slot.
Reads the registry over FHIR, writes back to the chart, and reaches patients on the channel they already use.
Administrative outreach with acceptable error consequences — the profile agentic AI handles reliably today.
Scope a care gap closure agent against your own registry and payer mix.
Preventive outreach is limited by staff hours, not by clinical need.
We work in EHR APIs, FHIR, and HIPAA infrastructure daily, and design the agent-clinician boundary first.
FHIR R4, scheduling APIs, portal and SMS wired to your systems.
Escalation rules and decision boundaries mapped before any agent code.
BAA-covered hosting, PHI-safe storage, action-level logging.
Reach, response, and booking measured on your own population first.
Every number below was measured in production after launch — not projected in a pitch deck.
Patients Reached Per Cycle — Outreach no longer capped by staff hours
Measure Types Covered — Screening, diabetes, chronic, immunisation
Outreach to Booked Appointment — No coordinator handoff on routine cases
Live in Health Systems Today — A leading agentic use case, not a pilot
