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Practical engineering writing on healthcare interoperability, applied AI, data platforms and product delivery — from the teams that build and run these systems in production.
Agentic AI is artificial intelligence that pursues a goal by planning steps, calling software tools, observing the results, and adjusting until the goal is met or a human...
Conversational AI is software that understands human language by text or voice and responds in a natural dialogue to answer questions or complete tasks. It is the umbrella...
The HIPAA Privacy Rule (45 CFR Part 164, Subpart E) governs who may use and disclose protected health information in any form and gives patients rights over it. The HIPAA Security...
A CTMS is the operational system of record for a clinical trial. It tracks sites, subjects, visits, milestones, monitoring, and payments. It does not hold the clinical data...
Prior authorization is a health plan's approval, obtained before a service is delivered, that the plan will cover that service. Without it the claim is denied, most often under...
A radiology information system (RIS) is the workflow and data system for an imaging department. It handles orders, scheduling, patient tracking, technologist tasks, report...
Medical coding translates the diagnoses, procedures, and supplies documented in a patient encounter into standardized codes. In the US those code sets are fixed by HIPAA under 45...
Revenue cycle management is the end to end process a healthcare provider uses to get paid for care, starting at scheduling and ending when the last dollar of a balance is...
Off the shelf software is the right choice until the workarounds cost more than the tool saves. The tipping point shows up as duplicated data, manual reconciliation between...
Real AI agent examples across healthcare, revenue cycle, finance, procurement, sales, and IT, each with the problem it solves and the measured result...
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